For employers, managers & HR teams · Across Ireland
Clearer conversations.
More confident managers.
Practical learning on workplace conflict, complaints, fair procedures and performance management. Help your team understand the issues, recognise when support is needed and approach difficult situations with greater clarity.
Tell us about your audience and priorities. Content, trainer, format, timing and fees are agreed before a session is booked.
Practical learning
Managers often need to navigate sensitive situations alongside the demands of their day-to-day roles. Training gives them space to consider the issues, ask questions and practise a more structured approach.
Our workshops bring employment-law context into practical workplace discussion. The focus and level of detail are shaped around the audience and agreed learning objectives.
Topics to discuss
Choose a particular area or discuss a session bringing together related themes. The final programme is agreed around your needs.
Recognising emerging tension, exploring communication breakdowns and considering constructive ways to address concerns.
Preparing a discussion, explaining concerns clearly, listening to different perspectives and agreeing practical next steps.
Understanding the mediator’s role, voluntary participation, suitability and how mediation differs from advice or fact-finding.
Exploring the purpose of clear process, appropriate participation, communication and accurate documentation.
Understanding the stages and roles in handling grievances, dignity at work concerns and investigation assignments.
Discussing clear expectations, feedback, support, review arrangements and records in performance-related situations.
Planning your workshop
Tell us the audience, approximate group size, topics of interest and any preferred dates or practical requirements.
We gather the initial details and consider whether we can provide suitable training for your organisation.
Confirm learning objectives, content, trainer, duration, delivery arrangements and fees before booking.
Shape the agreed material and practical examples for the audience, avoiding identifiable case details where they are not needed.
Work through the agreed topics with explanations, examples and discussion appropriate to the format.
Confirm any materials or further support included in the booking. Additional work is discussed and agreed separately.
What to expect
The aim is to help participants connect the subject matter to situations they may encounter at work. Each session has an agreed focus so the audience knows what it will cover.
A workshop develops awareness and understanding. It does not automatically qualify participants as investigators or mediators, or replace advice on an individual matter.
If there is already a live issue
Training can help build understanding, but a current complaint or dispute may need its own response. Mention any live issue when you enquire so that training and case-specific support can be considered separately.
Common questions
Employers, managers, team leaders and HR teams. We discuss the audience’s experience and responsibilities when agreeing the programme.
Yes. The topics, examples and level of detail can be shaped around your audience and objectives. Any review of specific internal policies or development of additional materials should be included in the agreed scope.
The trainer is confirmed when the programme is agreed, taking account of the subject matter and availability. We do not allocate every session to the same person by default.
Tell us your preferred format, location, group size and time available. We discuss suitable arrangements and confirm what can be provided before booking.
These workshops are presented as practical workplace learning. Do not assume a qualification, professional accreditation or CPD recognition is included. Any specific recognition or certificate must be confirmed for the particular programme before booking.
The materials and any follow-up support are agreed in the booking. They are not automatically included in every session. Advice on an individual workplace matter requires a separate assessment and agreed scope.
Broad or anonymised scenarios can help us understand your priorities. Avoid sharing identifiable employee information in the initial enquiry or a group session. Any need to discuss sensitive material should be raised separately in advance.
A workshop is not a substitute for handling a live matter through the appropriate process. Tell us about the broad issue when enquiring so we can consider whether separate advice, investigation or mediation support may be suitable.
Fees depend on the content, preparation and delivery arrangements. We confirm the programme, trainer, timing and fees before booking. Sending an enquiry does not reserve a session.
Yes. We consider enquiries from organisations across Ireland and discuss availability and practical delivery arrangements before confirming a booking.
Plan your next workshop
Include your organisation, intended audience, approximate group size, preferred topics and dates in the form below. We will gather the initial details and discuss the next steps.
