Employment Matters · Waterford · Across Ireland
A clearer way through workplace conflict.
When a workplace issue needs an independent perspective, we help employers, HR teams and professional advisers identify the right process.
From fair, impartial workplace investigations to voluntary workplace mediation, our approach combines employment-law experience with care for the people involved.
Start with a brief conversation with Maria. We'll gather the initial details and assess whether we can assist.
Experience of workplace disputes and formal proceedings.
Employment Matters · All-Ireland Business Foundation
MII Approved Mediator
Our principal services
No two workplace issues are the same. Some call for an independent investigation into a grievance, bullying or harassment complaint. Others benefit from workplace mediation and a structured conversation. We help identify a fair, practical way forward.
Fair, carefully documented investigations into grievances, bullying, harassment and other sensitive workplace complaints. A defined remit, impartial assessment and reasoned findings.
Explore Workplace InvestigationsA voluntary process that helps people discuss workplace conflict, explore practical agreements and find a way forward. The mediator facilitates discussion without representing either party.
Explore Workplace MediationWorkplace investigations
A sensitive complaint can place real pressure on management, working relationships and your existing advisers. An independent investigation gives the facts a structured and impartial examination.
Our employment-law experience helps us recognise where a process can come under scrutiny. We bring that understanding to careful evidence gathering, fair participation and clearly explained findings.
Our role as an independent investigator is to assess the facts fairly. Findings are not predetermined or shaped to favour the commissioning party.
Workplace mediation
When working relationships become strained, workplace mediation provides a voluntary, confidential setting for people to discuss concerns and explore possible solutions.
Melissa Wynne, an MII Approved Mediator, facilitates discussion impartially. The participants decide whether to reach an agreement; the mediator does not make findings or act for either side.
How our workplace mediation service worksFor solicitors & professional advisers
When your client needs an independent investigator or mediator, we can undertake the agreed assignment while you retain your advisory relationship.
We respect the boundaries of referred work: we do not seek additional work from your referred client, and we hand the assignment back through the agreed arrangements.
Experience with a human approach
Our experience of workplace disputes helps us understand how concerns develop, how people experience the process and why independence matters. We bring that perspective to careful workplace investigations, constructive mediation and practical employer support, with our role explained clearly from the outset.
An independent investigator examines evidence and reaches findings within an agreed remit. A mediator helps people discuss the issues and explore solutions. We explain these distinct roles before work begins.
Workplace issues affect people as well as organisations. We listen carefully, communicate plainly and explain the process so participants understand what to expect.
Information is handled with discretion. We explain the confidentiality and information-sharing arrangements relevant to the particular service and process.
Getting started
You do not need to have the process mapped out before contacting us. Start with a brief outline, and we will help establish whether the enquiry is suitable for our services.
Send your contact details and a brief outline of the issue or proposed referral using the form below.
Maria gathers the initial details, including the type of issue and any key dates, for Melissa to review. This is an intake conversation, rather than a legal advice consultation.
We consider the appropriate service, availability and any potential conflicts before confirming whether we can assist.
If the enquiry is suitable, we explain the proposed scope, fees and arrangements before work begins.
Further employer support
Practical guidance on performance concerns, probation, capability and difficult workplace conversations.
Performance supportSupport with proposed workplace exits, fair procedures, documentation and informed decisions.
Explore workplace exitsPractical learning for managers and HR teams on conflict, complaints, fair procedures and workplace communication.
Explore trainingMeet the team
Meet the people behind our workplace investigations, mediation and enquiry support. We will explain who will handle your enquiry and the role they will carry out.
WRC Case Manager
MII Approved Mediator
Client Support
Commercial Operations Manager
Administration & Initial Enquiries
We can assess enquiries about grievances, bullying, harassment and other sensitive workplace complaints. An independent appointment is considered against the circumstances, any relevant workplace policy, potential conflicts and an agreed scope. The investigation examines the evidence fairly and reports reasoned findings.
We work with employers and HR teams managing workplace issues, professional advisers referring independent assignments, and people participating in workplace investigations or mediation. The role we undertake depends on the service and the agreed appointment.
Maria contacts you to gather initial details for Melissa to review and to help assess whether the enquiry is suitable. This initial conversation is for intake and suitability, rather than detailed legal advice. If we can assist, we explain the next steps, scope and fees before work begins.
Yes. We accept enquiries for defined independent assignments, subject to suitability and conflict checks. We agree the remit, communication and handover arrangements, respect the referring firm’s client relationship and do not seek additional work from the referred client.
An investigation examines evidence and reaches findings within an agreed remit. Mediation helps willing participants explore a resolution together; the mediator does not decide the merits of the complaint. We consider which service may be appropriate rather than assuming every issue needs the same process.
Melissa Wynne is an MII Approved Mediator. We discuss the nature of the dispute and assess suitability and potential conflicts before confirming a mediation appointment.
Yes. We accept enquiries from across Ireland. Location and meeting arrangements can be discussed when we assess the enquiry.
You can ask about the process, the role of the investigator or mediator and what will be expected of you. In an independent appointment, we do not act as your personal representative. You may wish to seek advice from your own adviser.
Provide your contact details, the service you are enquiring about, a brief outline and any important dates. If you are a professional referrer, include your firm’s name. Please avoid sending detailed case papers or sensitive information about other people until we have agreed an appropriate way to receive them.
A clearer way forward
Whether you are managing a workplace complaint, considering mediation or making a professional referral, tell us briefly what is happening. Maria will gather the initial details so we can consider how best to help.
Contact Details
Whether you are an employer managing a workplace issue, a professional adviser considering a referral, or someone taking part in an investigation or mediation, you can contact Employment Matters to clarify the appropriate next step. Maria will gather the initial details so we can assess suitability and explain our role.
We are honoured to share that Employment Matters has been name the Business All-Star Labour & Employment Law Practice of the Year 2025 & 2026. This prestigious recognition from the All-Ireland Business Foundation reflects our ongoing commitment to fair workplace practices and expert legal representation, led by the dedication and vision of Sean Ormonde. We are deeply grateful to our loyal clients, dedicated team, and the AIBF for their continued support and trust
