Employer claim defence · Across Ireland

Received a WRC complaint?

Understand your position. Plan your response.

Support for employers defending employment claims, responding to Labour Court appeals and considering settlement. We help you assess the facts, identify the issues and prepare a practical strategy.

The initial call gathers details and helps assess suitability. Advice, preparation and representation are subject to an agreed appointment and fees.

A clear starting point

Move from uncertainty to a considered response.

A workplace claim can bring pressure, disruption and difficult decisions. The first task is to understand what is alleged, the relevant records and the procedure that led to the dispute.

We help employers assess strengths and weaknesses, consider the practical options and decide how to respond. Some matters require a defence at hearing. Others may benefit from negotiation or a narrower focus on the issues in dispute.

  • Understand the complaintIdentify the allegations, relevant dates and issues requiring a response.
  • Review the evidence and procedureConsider the records, relevant events and process followed.
  • Assess the optionsWeigh the position, potential exposure, costs and practical objectives.
  • Agree a planEstablish the work required, responsibilities and next steps.

Defending employment claims

Support matched to the dispute.

WRC Complaints

Reviewing complaints, organising relevant documentation, preparing submissions and supporting the employer’s response before the Workplace Relations Commission.

Dismissal & Redundancy Disputes

Assessing the reasons, evidence and procedures where an employee challenges a dismissal, redundancy or workplace exit.

Discrimination & Workplace Treatment

Support with claims concerning discrimination, protected leave, reasonable accommodation and other disputed workplace treatment.

Labour Court Appeals

Reviewing the case history and appeal issues, considering the available position and preparing the appropriate response and hearing materials.

Settlement Discussions

Assessing whether a negotiated outcome is appropriate, considering proposed terms and supporting settlement discussions.

Hearing Preparation & Representation

Preparing submissions, evidence and witnesses, with representation and responsibilities expressly agreed for the assignment.

How an enquiry becomes an appointment

Clear steps. Realistic expectations.

Start with a short outline. We establish suitability before agreeing any substantive assessment, preparation or representation.

  1. Request a call

    Provide your contact details, the broad nature of the claim and any relevant hearing or response dates.

  2. Initial intake

    Maria gathers the initial information for Melissa to review. This is an intake and suitability conversation rather than detailed legal advice.

  3. Agree the appointment

    Confirm suitability, potential conflicts, availability, the person handling the matter, scope and fees before work begins.

  4. Assess the claim

    Under the agreed appointment, review the complaint, chronology, records and procedures to assess the employer’s position.

  5. Prepare the strategy

    Consider defence, negotiation or settlement and agree the preparation required for the next stage.

  6. Carry out the agreed work

    Proceed with submissions, evidence preparation, negotiation or representation as instructed and within the agreed scope.

What the appointment can include

Understand the work.
Know who is responsible.

The scope depends on the claim and the stage it has reached. We explain what is included and the fees before work starts.

An initial assessment and ongoing representation are different pieces of work. Hearing attendance, further submissions, appeals and settlement work should be covered by the agreed appointment rather than assumed to be included.

  • Claim assessmentAnalysis of the relevant issues, evidence, procedures and potential exposure.
  • A practical response strategyAdvice on the available options and recommended next steps.
  • Preparation and documentationSupport with the submissions, records and hearing materials required.
  • Negotiation or representationThe appropriate support for the next stage, where included in the appointment.

Our role in this service

Employer representation, clearly defined.

When appointed to defend an employment claim, we advise and represent the employer’s interests within the agreed scope.

This is a different role from acting as an independent investigator or mediator. Any previous involvement in the matter must be disclosed and considered before a new appointment is accepted.

Our experience of employee representation informs our understanding of how claims are advanced and challenged. The focus is a realistic assessment and appropriate preparation, without a promise of a particular outcome.

Before your initial conversation

A brief outline is enough to start.

Tell us the broad nature of the complaint, the stage reached and any important dates. Once suitability and the appointment arrangements are established, we can agree how to receive the relevant documents.

The correspondence received

Identify whether the matter concerns a complaint, hearing, submission request or appeal, and mention any stated dates.

The employer’s contact

Provide the organisation’s name and a contact who can discuss the proposed instruction.

The current position

Briefly explain what has happened, whether advisers are already involved and the support you are seeking.

Please avoid sending detailed case papers or sensitive information about other people through the initial enquiry form. We will agree an appropriate way to receive further material.

Employer questions

Know what to expect.

Can you help if we have already received a WRC complaint?

Yes. We consider enquiries from employers who have received complaints or whose matters are already progressing. Acceptance depends on suitability, potential conflicts, availability and the work required. Include relevant dates when contacting us.

Does the first call include legal advice?

The initial call is for gathering details and assessing suitability. Maria collects the information for Melissa to review. Detailed assessment, advice and representation take place under an agreed appointment with the scope and fees explained beforehand.

Can you represent us at a hearing?

Hearing preparation and representation can form part of an agreed appointment. We confirm who will handle the matter, availability and the work included before acceptance. Sending an enquiry does not book representation.

Should we defend the claim or seek a settlement?

This depends on the facts, evidence, legal issues, potential exposure and practical objectives. An agreed assessment can help you consider the options. We do not assume that settlement or a contested hearing is always the best route.

Can you help with a Labour Court appeal?

We consider enquiries involving Labour Court appeals, including review of the case history, preparation and representation as agreed. Tell us the decision date and any relevant appeal or hearing dates so availability and suitability can be assessed.

How are fees agreed?

Fees depend on the nature of the claim, the stage reached and the work required. The initial assessment and any ongoing preparation, negotiation or representation are scoped and agreed before work begins.

Who will handle our matter?

The person responsible for substantive advice and representation is confirmed when the proposed appointment is assessed. Initial enquiry handling does not determine who will advise on or represent you in the claim.

What if you have already investigated or mediated this dispute?

Tell us about any previous involvement at the outset. A representation enquiry requires a separate assessment of conflicts and suitability. We do not assume that a previous independent appointment permits a later role representing a party.

What if a deadline is close?

Make the date clear in your enquiry and call the office to highlight the urgency. An enquiry does not extend a deadline or confirm that we can act. You remain responsible for applicable dates until responsibilities have been expressly agreed.

Do you work with employers across Ireland?

Yes. We accept enquiries from employers across Ireland. Practical arrangements and availability are discussed when considering the appointment.

Start the conversation

Get clarity on the next step.

Tell us about the claim and any relevant dates. We will gather the initial details and consider whether we can assist.

Not sure where to start?
Talk to us in confidence.